Speak Your Mind to Prevent Conflict



UNDP Lebanon is implementing a WhatsApp-based “speak your mind” survey to collect data on early warning and conflict dynamics as well as community feedback on developmental projects at the local level. It targets host communities and Syrian refugees in the most vulnerable areas in Lebanon. The objective of the WhatsApp-based survey is to strengthen UNDP’s stabilization work in the country by more effectively harnessing new ways of connecting created by Lebanon’s vibrant mediascape. 84% of refugee households use WhatsApp and younger people in particular consider information relayed through WhatsApp as more trustworthy than traditional media. Tapping into these digital possibilities is helping UNDP Lebanon to reconfigure its relationship with its beneficiaries into a more horizontal engagement while also collecting real-time, localized data on conflict dynamics to strengthen Lebanon’s conflict prevention systems.


Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels


Data innovation





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UNDP Lebanon piloted its WhatsApp survey tool in the village of Qaraoun in the Bekaa region, which hosts a large number of Syrian refugees.

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