Engaging citizens to measure public service delivery via community radio

01

INTRO

Through the funding support of UNDP Innovation Facility for cross regional initiatives on measuring SDG Tier III indicators, UNDP Sudan and national partners are using a mixed method approach that combines locally popular means (radio) and technology (SMS) to collect residents’ feedback and measure satisfaction with public service delivery. The mixed method attempts to capitalize on the wide access of radio and mobile phones which reach a large proportion of the population across the country.

SDGs

Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels

Methodolgies

New and Emerging Data

Countries

Sudan

Funded

No

Start Date

2018

End Date

02

MULTIMEDIA

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Quotes

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Donald A. Norman, Co, Founder of Nielsen Norman Group

The main tenet of design thinking is empathy for the people you’re trying to design for. Leadership is exactly the same thing – building empathy for the people that you’re entrusted to help.

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Dr. Prabhjot Singh, Director of Systems Design at the Earth Institute

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Elon Musk, CEO of Tesla Motors

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Elon Musk, CEO of Tesla Motors

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Peter Diamandis, Executive Chairman of the X Prize Foundation

The way to get good ideas is to get lots of ideas and throw the bad ones away.

Linus Pauling, American Chemist

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Richard Feynman, Noble Prize Winning Physicist