Engaging citizens to measure public service delivery via community radio

01

INTRO

Through the funding support of UNDP Innovation Facility for cross regional initiatives on measuring SDG Tier III indicators, UNDP Sudan and national partners are using a mixed method approach that combines locally popular means (radio) and technology (SMS) to collect residents’ feedback and measure satisfaction with public service delivery. The mixed method attempts to capitalize on the wide access of radio and mobile phones which reach a large proportion of the population across the country.

SDGs

Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels

Methodolgies

Data innovation

Countries

Sudan

Funded

No

Start Date

2018

End Date

02

MULTIMEDIA

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Quotes

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