A human-centred approach to crisis response in Lebanon



The Lebanon Crisis Response Plan (LRCP) intended to include beneficiaries more systematically in the planning process through a Human-Centred Design approach.The first step in realizing this vision is to create Human-Centeretd Design champions within the response and the community through dedicated training and outreach. Sector, field coordinators, and community stakeholders will receive training in social innovation and design to equip them with the tools to actualize their ideas.The ensuing field workshops with refugees and host community members facilitated by an Arabic-speaking Human-Centered Design consultant and the respective sector field coordinator will provide a creative space for consultation, prioritization, ideation, and prototyping.In co-designing the response, discussions will centre around LCRP sector outcomes with the aim of developing smart, locally-driven solutions to core sector challenges and priorities. The most promising prototypes will then be presented at national level stakeholders of the LCRP planning process for 2019 to ensure that local design solutions inform the planning process from the start.


End poverty in all its forms everywhere
Reduce inequality within and among countries
Strenghten the means of implementation and revitalise the global partnership for sustainable development


Design Thinking





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“We believe that now ... it's time for the Arab nations to rise again through science and innovation."

Tamer Taha, Founder of Yomken

Human-centered design is a philosophy, not a precise set of methods, but one that assumes that innovation should start by getting close to users and observing their activities.

Donald A. Norman, Co, Founder of Nielsen Norman Group

The main tenet of design thinking is empathy for the people you’re trying to design for. Leadership is exactly the same thing – building empathy for the people that you’re entrusted to help.

David Kelley, Founder of IDEO

We spend a lot time designing the bridge, but not enough time thinking about the people who are crossing it.

Dr. Prabhjot Singh, Director of Systems Design at the Earth Institute

It’s not ‘us versus them’ or even ‘us on behalf of them.’ For a design thinker it has to be ‘us with them'.

Tim Brown, CEO and President of IDEO

The agenda specifically recognizes youth as “critical agents of change”. To ensure the success of the 2030 Agenda, we need all young people on board - all of you, young activists, innovators, disruptors and trailblazers.

Achim Steiner, UNDP Administrator

When something is important enough, you do it even if the odds are not in your favor.

Elon Musk, CEO of Tesla Motors

Failure is an option here. if things are not failing, you are not innovating enough.

Elon Musk, CEO of Tesla Motors

If the government regulates against use of drones or stem cells or artificial intelligence, all that means is that the work and the research leave the borders of that country and go someplace else.

Peter Diamandis, Executive Chairman of the X Prize Foundation

The way to get good ideas is to get lots of ideas and throw the bad ones away.

Linus Pauling, American Chemist

We are trying to prove ourselves wrong as quickly as possible, because only in that way can we make progress.

Richard Feynman, Noble Prize Winning Physicist